We are rolling out a warm welcome to New Patients. We are offering all new patients the opportunity to have 3 visits for $65. For most conditions we see, we get the most profound and lasting results after at least 3 treatments. We want to make coming in for those appointments as accessible as possible.
Here are some frequently asked questions regarding how to use these appointments and some tips on scheduling:
Question: What a great deal! How do I take advantage?
Answer: To book this special, log into our scheduling program, choose, “New Patient Special – 3 visits for $65” and follow the prompts. Make sure you choose the correct clinic location (We have two in Oakland). A $65 fee will be charged to your credit card at the time of booking. This booking will serve as your first appointment. The remaining 2 visits can be scheduled as regular follow-up visits at either of our locations.
Q: What if I book a regular appointment for $45, but, then, I have such a great experience that I decide I want to do the special.
A: Great! Tell your acupuncturist. We can either charge $20 to the card you have on file or you can hand us cash or a check directly, and we will update your chart with the two visit credit. After that, you can just book your 2 follow-up visits as normal.
Q: Do I have to do anything before I show up?
A: Yes. After booking your appointment, a confirmation email will be sent to you with a link to our online forms. Online forms must be filled out and submitted PRIOR to your visit. You can also review the New Patient information on our website.
Q: How long do I have to use my follow-up visits? Is there an expiration?
A: You have 3 months to use your 3 visits. If not used within 3 months, any remaining balance can be put towards a follow-up visit for its cash value. For most conditions, we get our best treatment results with more frequency. Ideally, if it works for your schedule, you would come in for all 3 visits within a week or two.
Q: What if I book and then I don’t show up or I cancel within less than 12 hours notice?
A: This special is void if you miss 1 appointment without at least 12 hrs notice.
Q: I’ve been there before, so I’m not really a new patient. Can I use the special anyway?
A: This offer is only good for New Patients. If you have been into our clinic before, please book follow-up visits as normal. In any case, it’s not really worth it for a follow up patient.
Q: Where can I get more information about what to expect on my first visit?
A: For more information on what to expect on your first visit, please visit the New Patient Page on our website. Also, you probably found out about this from someone who already comes into our clinic. You should ask them about their experience. Maybe they want to come in with you and get a follow up visit at an adjacent time to your New Patient Visit? This is great, especially if you’re a little nervous. It’s quite wonderful to get acupuncture with a friend or family member